Legal

Privacy Policy

This privacy policy informs you about the nature, scope and purpose of the processing of personal data by Kopfklang GmbH.

1. Controller

Kopfklang GmbH
Habsburgerstrasse 46
6003 Luzern
Schweiz
Email: hello@chateau-noel.ch

2. Collection and Processing of Personal Data

We process personal data that arises when you visit our website or use our services. This includes in particular:

Contact details (name, email address, phone number)
The content of your messages via the contact form
Details from the application form for food stands, including uploaded files
Usage data (IP address, device, browser, time)

3. Purpose of Data Processing

The data is used in particular for:

Organizing and running the event
Processing applications for food stands
Communicating with visitors and partners
Analyzing and improving our offering

4. Retention

Contact inquiries and applications are retained for as long as necessary for processing and for the statutory retention periods. Upon request, we will delete your data at any time, provided no legal obligations prevent this.

5. Google Maps

Our website may include the Google Maps mapping service. The map is only loaded after you have given your explicit consent. When called up, a connection to Google's servers may be established, transmitting data to Google.

6. Social Media – Instagram

Our website may embed or link to content from the Instagram service. When you visit a page with Instagram content, a connection to Instagram's servers may be established, transmitting data to Instagram.

7. Cookies

Our website uses cookies to improve usability and to store your cookie decision. You can disable or delete cookies in your browser at any time.

8. Hosting and Server Log Files

When you visit our website, the following data is automatically stored:

IP address
Date and time
Browser and operating system

This data serves the technical security and stability of the website.

9. Data Security

We take appropriate technical and organizational measures to protect your data.

10. Rights of Data Subjects

You have the right to:

obtain information about your data
request correction
request deletion (as far as legally permissible)
request restriction of processing
request data portability

Please contact the address given above for this purpose.

11. Imagery and AI

The images and graphics used on this website were partly created using artificial intelligence (AI). They are for illustrative purposes only and do not depict real people or locations.

12. Changes

Kopfklang GmbH reserves the right to amend this privacy policy at any time.